Last Updated: 1/3/2025
Welcome to Woomflo! These Terms and Conditions ("Terms") govern your use of our website [www.woomflo.co](https://www.woomflo.co) ("Website") and our products and services. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.
1. GENERAL INFORMATION
This Website is operated by TDLP Conscious Alternatives Private Limited ("Company," "we," "our," or "us"), located at Magadi Road, Bangalore, Karnataka 560023.
For any queries, you can contact us at hello@woomflo.co.
2. ELIGIBILITY
By using our Website, you confirm that you are at least 18 years old or have parental/guardian consent to use our services. We reserve the right to refuse service to anyone for any reason at any time.
3. ACCOUNT REGISTRATION
To make a purchase, you may be required to create an account. You agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account and password.
4. ORDERS & PAYMENTS
- Product Availability: All products listed on our Website are subject to availability. We reserve the right to modify or discontinue products at any time.
- Pricing:Prices displayed are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
- Payment Methods: We accept payments via credit/debit cards, UPI, net banking, and other payment gateways. We are not responsible for payment failures due to third-party issues.
- Order Confirmation: You will receive an order confirmation via email upon successful payment. If we cancel your order due to stock issues or other reasons, you will be notified, and a refund will be processed.
5. SHIPPING & DELIVERY
- Processing Time: Orders are processed within 2-5 business days.
- Delivery: Estimated delivery time varies based on location. Any delays due to unforeseen circumstances are not our responsibility.
- Shipping Charges: Shipping costs, if applicable, will be mentioned at checkout.
- International Shipping: Currently, we ship only within India.
6. RETURNS, EXCHANGES & REFUNDS
- Eligibility: Due to hygiene reasons, menstrual panties and intimate wear are non-returnable and non-exchangeable unless received in a damaged or defective condition.
- Process:To report a damaged or defective product, email us at hello@woomflo.co within 48 hours of receiving the item with supporting images.
- Refunds: Refunds (if applicable) will be processed within 7-10 business days to the original payment method.
7. INTELLECTUAL PROPERTY
All content on this Website, including but not limited to text, graphics, logos, images, and software, is the property of TDLP Conscious Alternatives Private Limited and is protected under applicable intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.
8. USER CONDUCT
You agree not to:
- Use the Website for any unlawful purpose.
- Violate any applicable laws or regulations.
- Interfere with or disrupt the security of the Website.
- Attempt to gain unauthorized access to any part of the Website.
9. DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
- No Guarantees: We do not guarantee that the Website will be uninterrupted, error-free, or secure.
- Limited Liability: We are not liable for any direct, indirect, incidental, consequential, or punitive damages resulting from your use of our Website or products.
- Third-Party Services: We are not responsible for any third-party links, content, or services linked to our Website.
10. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless TDLP Conscious Alternatives Private Limited and its affiliates, directors, and employees from any claims, damages, or expenses arising from your violation of these Terms or misuse of our services.
11. TERMINATION
We reserve the right to terminate your access to the Website if you violate these Terms. Any fraudulent, abusive, or illegal activity may result in legal action.
12. GOVERNING LAW & DISPUTE RESOLUTION
These Terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.
13. CHANGES TO TERMS
We may update these Terms at any time without prior notice. The revised Terms will be posted on this page with an updated "Last Updated" date. Continued use of the Website constitutes acceptance of the revised Terms.
14. CONTACT INFORMATION
For any questions regarding these Terms, please contact us at:
Mobile: 9035454303
Mobile: 9008976303
Email: hello@woomflo.co
*This document is an electronic record in terms of the Information Technology Act, 2000, and the rules thereunder as applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000.*
